Customer Service

Paying Your Gas Bill

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Methods to settle your gas bill:
  1. Regular Payments
    • Convenient Stores: 7-11, OK, FamilyMart, Hi-Life, Simple Mart.
    • Banks and Financial Institutions.
    • Direct Debit: Direct Debit Payment service via banks and various financial institutions.
    • Credit Card.
    • Taiwan Shin Kong Commercial Bank ATMs.(ATM locations)
    • Taipei Gas Customer Service Center :1F, No.35, Lane 11, Guan Fu North Road, Taipei (Phone Number: 27684999 EXT 222)
  2. Overdue Payments
    • Payable at Taipei Gas Customer Service Center. (Additional charge of 1%-4% for late payments)
    • Taiwan Shin Kong Commercial Bank ATMs.(ATM locations)
    • Ordinary Customers (excluding commercial customers) will still be able to make payments at convenient stores within 28 days after the stated due date, but a penalty fee will be charged in the next bill.
    • For commercial customers, when payment deadline coincide with weekend or holiday, the last payment day will be postponed to the next working day.

Gas Bill and Receipt for English: