The account holder (property owner) or tenant may request up to two years (12 periods) of billing records by phone.
Customers who have enabled bank account auto-debit and subscribed to e-billing will receive an electronic notification before the deduction, showing the amount due for the current period.
If you have any questions regarding charges, please contact our customer service:
Billing amount inquiries: (02) 2768-4999 ext. 222
Meter reading/consumption inquiries: (02) 2768-4999 ext. 318